We are the BAUR Group - the one without the "E", but with endless possibilities. We stand out in Germany and especially in the Upper Franconian region as a high-performance and economically sound group of companies. Today we would like to introduce you to our subsidiaries and show you the services we offer to other companies.
Our broad-based service providers in the Group - BFS Baur Fulfillment Solutions, empiriecom, BAUR Studios and BAUR Retail Media- impress with their versatility and offer flexible combination options. Regardless of what you want in terms of a product, customers, online presence or logistics: The service providers of the BAUR Group adapt to the needs and meet the expectations of the client with tailor-made solutions.
Our extensive expertise is characterized by our innovative strategies, unconventional thinking for new ways and the decades of service and customer competence of the BAUR Group.
There's no such thing as impossible.
- Partner for Customer Service & Fulfillment
Customer Services, Logistics Services and/or Finance Services - these are our
professional responses to the growing demands of end customers. We help you to provide customers with comprehensive support and surprise them in a positive way. A decisive competitive advantage.
BFS has a proven solution portfolio that covers the entire value chain of modern online retail. Whether individual modules or a complete solution, we have the right answers for every challenge.
Inspire customers with our services and quality of advice. With our solutions, we optimize accessibility and guarantee fast response times. We adapt to the individual needs of our customers and offer a flexible, solution-oriented service. Naturally via various communication channels such as telephone, email, chat, WhatsApp and social media.
We know the success factors in logistics along the customer journey. We adapt the logistics processes precisely to the customer's wishes and create inspiring touchpoints. For example, through fast shipping, same-day returns processing and individual packaging. A service experience tailored to the customer's wishes and expectations.
Our integrated solutions for the entire payment management process - from risk management and receivables management to supporting services such as the preparation of financial statements. Our analyses guarantee transparency regarding outstanding receivables and comprehensive customer insights at all times. We also identify and test trends in the payment sector.
Any questions?
Team Sales
+49 9572 60 990 -0
sales@baur-fs.de
For more information on the many services offered by BFS, please visit the website directly.
With around 100 employees, we develop and operate state-of-the-art e-commerce solutions for over 30 online stores in D/A/CH. Our "empiriecom commerce suite" enables modern headless commerce in the cloud and flexible integration into third-party systems. We also offer integration services and individual customizations. With an order turnover of over €1.6 billion, we are one of the largest e-commerce front-end platforms in the DACH region.
Our products:
Our "empiriecom Shop Frontend" is a developer-friendly micro frontend for API-based e-commerce architectures. It enables agile organizations to flexibly combine and further develop individual parts of the frontend. It can also be integrated with third-party or legacy system frontends to create hybrid architectures. This means that relaunches or system changes can be carried out during ongoing operations.
Our "empiriecom Product Search" is a search solution specially developed for e-commerce that offers online retailers an error-tolerant and individually configurable free text search. The search engine is highly performant and can be easily connected to different store systems via API. It is suitable for small and large product ranges and can also be used in marketplace environments.
Our "empiriecom Content Management System" is a web-based headless CMS framework that supports content producers and authors in creating and managing content for various output channels. By separating the content and presentation layers, the content can be individually adapted to the various channels. The CMS can be connected to various e-commerce systems via API.
Our API-based e-commerce ordering system "empiriecom order management" was developed and optimized in collaboration with online retailers. With core modules such as "Checkout" and "My Account", it offers a user-friendly front end for the ordering process. The system supports guest orders, various shipping and payment methods.
We offer iOS and Android shopping apps for smartphones and tablets that consistently develop the "mobile first approach". With optimized navigation, operating elements adapted to the respective operating system and fast loading times, the apps offer an improved user experience. They can be used individually or in conjunction with our Commerce Suite.
Unsere Services:
In user research, we know how to recognize customers' needs and implement them efficiently, effectively and satisfactorily. The motto of the team, which has been in existence since 2007, is to keep at it, because companies have to adapt as quickly as the behavior of buyers changes.
The portfolio of methods also includes
- Method consulting
- Usability training
- Qualitative
- Quantitative
User experience and the user interface are aimed at gaining the loyalty of buyers. The developers at empiriecom know that the way to achieve this is through an appealing design and positive user experience.
We provide this for successful further development:
- Design workflow
- Toolchain
- Design team setup
- Best Practice
If a better overview is required and complexity needs to be reduced, empiriecom's agile working methods are perfect. Regardless of how difficult the requirements are. With us, companies become (more) agile while maintaining a customer-centric way of working.
You can convince with:
- Agile teams
- Agile coaching & consulting
- Agile training
- Agile project management
Click here for the empiriecom website.
Our contact for questions:
Udo Bischof
Authorized signatory & Division Manager Site Engineering
+49 (0) 9572 6093-110
Udo.bischo@empiriecom.com
- The creative full-service photo studio
What doesn't fit is made to fit! True to this motto, the twelve photographers at BAUR Studios with a total of 189 years of professional experience provide customers with a comprehensive photo and video service. The BAUR Studios cover an area of around 8,000 square meters and have a large daylight studio and a cabin landscape with up to twelve studio areas of different sizes for furnished photography and much more.
In addition to classic photography, the team not only offers the production and customization of sets and backdrops in the in-house wood workshop, but also sets new accents with the right styling: Whether model, backdrop or product - the team ensures the perfect staging.
Professional image processing and data handling round off the service portfolio of BAUR Studios.
The collection is the star! Whether sporty, casual, extravagant or elegant - the fashion takes center stage. Using the latest camera technology, the photographers capture special cuts and processing details, show materials and convey the collection's unique attitude to life.
The product perfectlystaged! The spacious photo studio with variable-size studio areas, a daylight studio and a large decorative collection offers plenty of room to stylishly arrange furniture, furnishings and home accessories and photograph them from all angles.
First-class product shots are the be-all and end-all of sales success! Whether against a pure white background, stylishly staged or as a 360° shot, the product is presented in the right light and shown with all its details and functions from all perspectives.
A movie says more than 1,000 photos! Product films offer real added value. They convey a realistic picture of the product and present it comprehensively with all its benefits. The team creates a concept perfectly tailored to the target group and shoots product videos and commercials.
A company has much more to offer than is apparent at first glance. Convictions, points of view and a story stand for an attitude to life, for comfort and well-being. An image film uses the power of images to support branding.
A product has several functions and special, perhaps hidden details? A clear case for animated product videos! The latest software and creative use add the finishing touches to the functions and features of the items for sale.
The Studio Crew has been using CGI to supplement recordings with "artificial objects" since 2017. This process offers countless possibilities for photorealistic visualization and goes beyond traditional photography and videography.
Detailed information about BAUR Studios can be found on the website.
- Media offer from BAUR Retail Media
For years, baur.de has been one of the top-selling online stores in Germany and is the perfect platform for promotions at the point of sale. We know our customers and use their shopping interests. Whether online or offline, we offer performance-oriented, high-reach inventory and innovative advertising placements.
We use sponsored product ads to increase the brands' sales or push the visibility of their top sellers. Whether newsletter placements, display ads, editorials or guides, we offer our suppliers and cooperation partners a wide range of advertising opportunities. We increase brand loyalty and awareness through targeted placement in content-rich environments.
In the print environment, we have the option of including samplings, flyers or brochures in our packages. Advertising materials can also be booked as recommendation inserts. For the use of active consumer addresses, we offer a wide range of selection options for addressing specific target groups.
Service & transparency are among the strengths of our retail media team. We offer fair prices, transparent reporting and, if required, professional and individual media design via our in-house media agency.
Thanks to many years of experience, cooperation and creativity, our sales team finds the right media package for every partner!
Contact: kooperation@baur.de or via the website
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